Training Videos Praxis v6.0   (For Praxis v5 users)


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Communication with Patients

(Please Note the new portal and Dataminer query for agents not read by patients)

REFERENCES:

Patient Portal
https://portal.praxisemr.com/OnlineAccess/

Praxis Agents
https://www.praxisemr.com/manuals/Praxis_4_User_Manual.pdf

Data Miner and Patient Reminders
https://www.praxisemr.com/manuals/Praxis_v5.10_Mini-Manual_January_20_2012.pdf

This video explains how the agents link with your patients via email and the patient portal. This happens with both the Free Agents as well as the SOAP-related agent. It displays several examples of how you can communicate with you patients, such as: sending clinical information to your patients, requesting that they return to see you, scheduling them for an appointment, sending questionnaires and handouts.
It also shows how to receive their answers and how all the information is stored in the patient record. Most importantly, it shows how the system automatically learns from you, thus saving you and your clinic significant time and error.


TITLE Min:Secs
Introduction
0:00
Setting up your secure email to the portal
4:48
Pasting the patient portal to your assistant's desktop and accessing the portal
6:09
Registering your patient to the portal
7:33
Adding an optional responsible party (parent/caregiver)
9:00
Sending your first message to the patient - doing a chart review
10:46
Sending your current medication, allergies, medical problems and current labs to the portal automatically.
15:00
The patient receives her first email message and accesses the portal automatically
15:02
The patient replies to your message and views her labs and other automatic patient summary.
15:52
Your receptionist views the patient message from the portal and replies to it scheduling the patient using an agent form.
16:24
Seeing the message as a provider - seeing the message in the patient medical record
18:20
Automatic reminders.
19:00
Sending handouts to the portal
20:17
Using free agents for patients portal questionnaires
21:02
Patient receives the emails and is sent to the portal to view all the previous messages
21:50
Changing the email alert
23:35
Dataminer query for agents not read by patients
24:23
Conclusions
25:21